2013 Chevrolet Suburban Problems, Complaints & Recalls
- Compared with other Suburban years
- Fewer complaints than other years 21st of 30 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 118 complaints with NHTSA about the 2013 Chevrolet Suburban. That ranks 21st out of 30 Suburban model years for complaints. The most reported problem area is unknown or other (45 complaints, 38%), typically at around 69,000 miles. Complaints mention 2 crashes, 2 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 118owner complaints
- 4safety recalls
- 1NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2013 Chevrolet Suburban problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 45 | 38% | 69,000 | — | — |
| Air Bags | 28 | 24% | 57,900 | — | — |
| Structure | 23 | 19% | 39,713 | — | — |
| Engine | 16 | 14% | 110,000 | — | — |
| Electrical System | 14 | 12% | 57,850 | — | — |
| Service Brakes | 8 | 7% | 33,500 | — | — |
| Power Train | 6 | 5% | 90,456 | — | — |
| Electronic Stability Control (esc) | 5 | 4% | 90,500 | — | — |
| Fuel/propulsion System | 5 | 4% | 3,500 | — | — |
| Vehicle Speed Control | 4 | 3% | 31,000 | — | — |
| Exterior Lighting | 2 | 2% | 10,547 | — | — |
| Seats | 2 | 2% | 50 | — | — |
| Steering | 2 | 2% | 66,939 | — | — |
| Suspension | 2 | 2% | 6,500 | — | — |
| Visibility/wiper | 2 | 2% | 50 | — | — |
| Chest Clip, Buckle, Harness | 1 | 1% | — | — | — |
| Latches/locks/linkages | 1 | 1% | 60,000 | — | — |
| Other/i Am Not Sure | 1 | 1% | — | — | — |
| Seat Belts | 1 | 1% | 5,900 | — | — |
| Visibility | 1 | 1% | 39 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2013 Chevrolet Suburban recalls (4)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:passenger side:inflator module
Problem: General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Air bags:frontal:passenger side:inflator module
Problem: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Electrical system
Problem: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMÂs number for this recall is 14515.
Power train:automatic transmission; steering:column locking:anti-theft device
Problem: General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Risk: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Fix: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The dashboard in 2007-2014 gm trucks and subs break apart. These can shatter when in an accident. There is insufficient bracing and supports to keep the dashboards from cracking and coming apart in pieces. Only remedy is to replace the dashboard or get an aftermarket cap that may or may not hold…
The contact owns a 2013 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…
On the driver side adjacent to the fuel tank, improper drainage for the body frame caused severe rust. Over time the frame of the vehicle becomes a safety hazard and may cause the frame to crack or split resulting in loss of control to the rear of the vehicle.
Bought 2013 suburban brand new and in 2018, on a trip to the mountains for fall break, the car quit with no warning signs, in the middle of the night. The car would not accelerate when gas pedal was pressed and RPM gauge needle âfluctuated erraticallyâ until car came to a complete stop in the…
My Suburban's dashboard has a crack that extends now to the edge of the airbag compartment door, with a piece now missing and what appears to be something like an airbag visible. I am concerned the airbag will not deploy correctly if / when it is needed. I have called a certified Chevrolet dealer/…
Other Chevrolet Suburban years
← 2012 Suburban · 2014 Suburban →
| Year | Complaints | Recalls |
|---|---|---|
| 2024 Suburban | 44 | 1 |
| 2023 Suburban | 130 | 3 |
| 2022 Suburban | 124 | 4 |
| 2021 Suburban | 200 | 12 |
| 2020 Suburban | 44 | 4 |
| 2019 Suburban | 78 | 3 |
| 2018 Suburban | 84 | 4 |
| 2017 Suburban | 141 | 5 |
| 2016 Suburban | 220 | 6 |
| 2015 Suburban | 430 | 11 |
| 2014 Suburban | 59 | 3 |
| 2013 | 118 | 4 |
| 2012 Suburban | 101 | 4 |
| 2011 Suburban | 148 | 3 |
| 2010 Suburban | 117 | 3 |
| 2009 Suburban | 106 | 5 |
| 2008 Suburban | 213 | 4 |
| 2007 Suburban | 292 | 4 |
| 2006 Suburban | 23 | 1 |
| 2005 Suburban | 129 | 6 |
| 2004 Suburban | 204 | 4 |
| 2003 Suburban | 301 | 5 |
| 2002 Suburban | 286 | 2 |
| 2001 Suburban | 440 | 6 |
| 2000 Suburban | 282 | 8 |
| 1999 Suburban | 634 | 1 |
| 1998 Suburban | 201 | 2 |
| 1997 Suburban | 414 | 2 |
| 1996 Suburban | 360 | 3 |
| 1995 Suburban | 457 | 6 |
See all Chevrolet Suburban problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2013 Chevrolet Suburban?
Owners most often report unknown or other, air bags, structure problems. The top one, unknown or other, accounts for 45 complaints.
Was there a recall on the 2013 Chevrolet Suburban?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2013 Chevrolet Suburban a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Suburban model years, the 2013 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.