Chrysler Pacifica Seats Problems
Owners have filed 108 complaints with NHTSA about seats problems on the Chrysler Pacifica across 15 model years. The 2004 model year has the most (24). The words owners use most often: “row seat” (18% of reports).
- 108seats complaints
- —median miles at failure
- 7mention a crash
- 9mention an injury
- 2related recalls
- 32%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Row seat: mentioned in 19 of 108 complaints (18%)
- Upright position: mentioned in 13 of 108 complaints (12%)
- Move forward: mentioned in 7 of 108 complaints (6%)
- Power seats: mentioned in 6 of 108 complaints (6%)
At what mileage do seats problems happen?
Based on 47 complaints that reported the odometer reading.
How serious are the reports?
Of 108 complaints, 7 mention a crash, 1 a fire, 9 an injury.
Chrysler Pacifica seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Pacifica | 1 | 9% | 230 |
| 2025 Pacifica | 1 | 3% | — |
| 2024 Pacifica | 1 | 2% | — |
| 2023 Pacifica | 4 | 3% | — |
| 2022 Pacifica | 16 | 7% | 40,625 |
| 2021 Pacifica | 12 | 3% | 74,000 |
| 2020 Pacifica | 6 | 4% | 1,000 |
| 2019 Pacifica | 3 | 1% | 6,190 |
| 2018 Pacifica | 10 | 1% | 20,000 |
| 2017 Pacifica | 9 | 1% | 21,930 |
| 2008 Pacifica | 3 | 3% | 890 |
| 2007 Pacifica | 2 | 1% | 41,689 |
| 2006 Pacifica | 7 | 1% | 46,000 |
| 2005 Pacifica | 9 | 1% | 38,000 |
| 2004 Pacifica | 24 | 3% | 22,472 |
When owners reported it
Related recalls (2)
Seats:barriers
Model years: 2024
Problem: Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat positioned too close to the air bag can increase the risk of injury during a crash.
Fix: Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.
Seats:mid/rear assembly
Model years: 2021, 2022
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: An unsecured seat increases the risk of injury in a crash.
Fix: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
I am a disabled Army veteran reporting a severe safety defect and dangerous commercial configuration of adaptive mobility equipment installed by Mobility Works ([XXX]). The business sold me a 2018 Chrysler Pacifica wheelchair van with a heated transfer seat sight-unseen. The dealership delivered a…
Both second-row seats in my 2021 Chrysler Pacifica Hybrid have developed serious safety-related mechanical problems. While my children were seated in the second-row seats and the vehicle was being driven, the seat locking mechanism suddenly released. I heard a sudden release sound, the seat release…
Our family was driving and our teen in the third row said his seatbelt came apart. We pulled over to inspect. He was in the third row driver side seat. The stitching for the seatbelt and the seat had disintegrated. There is a sticky residue but no stitching. The leather is in pieces and the…
The contact owns a 2026 Chrysler Pacifica. The contact stated that on the day of purchasing the vehicle, the contact tested the electronic motor resistance-sensing system for the third-row seats; however, the seat failed to stop and reverse and continued to move. The contact attempted to stop the…
The head rest of the second row broke and will not return to its upright position. It happened when we putting the seat in the stow position. Having the headrest sticking into your neck is very dangerous so we basically lost a seat in our vehicle. We can choose to remove the headrest, which is a…
Frequently asked questions
Do all Chrysler Pacificas have seats problems?
No. NHTSA has 108 owner complaints about seats for the Chrysler Pacifica. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Chrysler Pacifica seats?
Yes: 2 safety recalls list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about seats problems on the Chrysler Pacifica?
The most frequent phrase is “row seat”, in 19 of 108 complaints, followed by “upright position” (13).
Other Chrysler Pacifica problems
- Engine problems (1,915)
- Electrical System problems (1,455)
- Power Train problems (1,425)
- Structure problems (1,078)
- Steering problems (774)
- Engine and Engine Cooling problems (496)
- Suspension problems (489)
- Fuel/propulsion System problems (437)
See all Chrysler Pacifica problems.