Chrysler Town AND Country Latches/locks/linkages Problems

Source: NHTSA · Updated Oct 14, 2026 · 231 complaints analyzed

Owners have filed 231 complaints with NHTSA about latches/locks/linkages problems on the Chrysler Town AND Country across 21 model years. The 2005 model year has the most (60). The words owners use most often: “sliding door” (32% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Sliding door: mentioned in 74 of 231 complaints (32%)
  • Power locks: mentioned in 20 of 231 complaints (9%)
  • Lock unlock: mentioned in 20 of 231 complaints (9%)

At what mileage do latches/locks/linkages problems happen?

Based on 157 complaints that reported the odometer reading.

Under 10k miles15 · 10%
10k–25k miles13 · 8%
25k–50k miles29 · 18%
50k–75k miles38 · 24%
75k–100k miles27 · 17%
100k–150k miles29 · 18%
150k+ miles6 · 4%

How serious are the reports?

Of 231 complaints, 3 mention a crash, 3 a fire, 9 an injury.

Chrysler Town AND Country latches/locks/linkages complaints by model year

Peak: 2005, with 60 complaints
1995: 319951996: 311997: 219971998: 21999: 519992000: 42001: 1920012002: 232003: 1420032005: 60602006: 820062007: 22008: 1420082009: 42010: 920102011: 32012: 220122013: 32014: 420142015: 32016: 162016

n = 231 complaints · Source: NHTSA

When owners reported it

Peak: 2010, with 31 complaints
1995: 119951996: 161997: 51998: 219981999: 32000: 12001: 420012002: 42003: 132004: 1020042005: 142006: 112007: 1220072008: 162009: 162010: 312010312011: 132012: 12013: 820132014: 82015: 72016: 520162017: 12018: 32019: 120192020: 12021: 122022: 320222023: 12024: 42025: 320252026: 1

n = 231 complaints · Source: NHTSA

Related recalls (2)

Latches/locks/linkages:hood:latchSep 24, 2015 · NHTSA campaign 15V595000 · 1,625 vehicles

Model years: 2016

Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

Risk: If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.

Latches/locks/linkages:hatchback/liftgate:lockApr 6, 2005 · NHTSA campaign 05V134000 · 70,235 vehicles

Model years: 2003

Problem: On certain minivans, the power liftgate (plg) latch may not engage the striker allowing the liftgate to open while driving.

Risk: In the event of a crash, an unbelted passenger could be ejected from the vehicle.

Fix: Dealers will replace the power liftgate control module free of charge. The recall began april 26, 2005. Owners may contact daimlerchrysler at 1-800-853-1403.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was…

Received Oct 14, 2026 · NHTSA complaint 11771118

The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear passenger’s and driver’s side sliding doors failed to remotely latch properly. The contact had to manually slam the rear sliding doors for the doors to latch securely. The vehicle was taken to the dealer, who…

Received Dec 18, 2025 · NHTSA complaint 11705879

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the driver's side sliding door failed to function as intended. The contact stated that the alarm activated, and the sliding door seemed as if it would open independently. The contact…

Received Sep 30, 2025 · NHTSA complaint 11690505

The contact owns a 2015 Chrysler Town and Country. The contact stated that while attempting to open the rear passenger’s side door, the door failed to operate as intended and remained closed. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that…

Received Sep 12, 2025 · NHTSA complaint 11686848

The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The…

Received Dec 9, 2024 · NHTSA complaint 11629782

Frequently asked questions

Do all Chrysler Town AND Countrys have latches/locks/linkages problems?

No. NHTSA has 231 owner complaints about latches/locks/linkages for the Chrysler Town AND Country. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chrysler Town AND Country latches/locks/linkages?

Yes: 2 safety recalls list latches/locks/linkages. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

What do owners say about latches/locks/linkages problems on the Chrysler Town AND Country?

The most frequent phrase is “sliding door”, in 74 of 231 complaints, followed by “power locks” (20).

Other Chrysler Town AND Country problems

See all Chrysler Town AND Country problems.