Chrysler Town AND Country Seat Belts Problems

Source: NHTSA · Updated Oct 14, 2026 · 179 complaints analyzed

Owners have filed 179 complaints with NHTSA about seat belts problems on the Chrysler Town AND Country across 21 model years. The 2001 model year has the most (23). The words owners use most often: “seat belt” (52% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Seat belt: mentioned in 93 of 179 complaints (52%)
  • Third row: mentioned in 16 of 179 complaints (9%)
  • Child safety: mentioned in 10 of 179 complaints (6%)

At what mileage do seat belts problems happen?

Based on 90 complaints that reported the odometer reading.

Under 10k miles11 · 12%
10k–25k miles16 · 18%
25k–50k miles21 · 23%
50k–75k miles14 · 16%
75k–100k miles14 · 16%
100k–150k miles9 · 10%
150k+ miles5 · 6%

How serious are the reports?

Of 179 complaints, 31 mention a crash, 1 a fire, 29 an injury.

Chrysler Town AND Country seat belts complaints by model year

Peak: 2001, with 23 complaints
1995: 219951996: 171997: 619971998: 71999: 619992000: 102001: 232001232002: 132003: 1020032004: 42005: 1520052006: 72007: 320072008: 92010: 220102011: 82012: 720122013: 52014: 1520142015: 72016: 32016

n = 179 complaints · Source: NHTSA

When owners reported it

Peak: 2002, with 27 complaints
1995: 119951996: 11997: 51998: 119981999: 12000: 32001: 220012002: 27272003: 152004: 1920042005: 102006: 92007: 620072008: 62009: 12010: 220102011: 72012: 52013: 220132014: 82015: 52016: 820162017: 62018: 72019: 820192020: 32021: 32022: 520222023: 22025: 1

n = 179 complaints · Source: NHTSA

Related recalls (4)

Seat belts:front:retractorFeb 3, 2004 · NHTSA campaign 04V047000 · 3,200 vehicles

Model years: 2005

Problem: After performing the ncap test, it was discovered that on certain minivans equipped without the available "stow 'n go" seating option, the right front seat belt retractor assembly may have been improperly assembled.

Risk: As a result, the seat belt may not properly restrain the occupant during certain crash conditions, which can increase the risk of injury.

Fix: Dealers will inspect the retractor assemblies and any seat belt assembly that does not have the stake will be replaced. Owner notification began on february 23, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

Seat belts:rear/otherMar 8, 2002 · NHTSA campaign 02V076000 · 545,311 vehicles

Model years: 1997, 1998, 1999

Problem: On certain minivans, some trim material can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative.

Risk: In the event of a crash, the seat occupant may not be properly restrained, increasing the risk of personal injury.

Fix: Dealers will replace the trim with foam blockers and inspect and replace all 3rd row seat belt assemblies. Owner notification began june 3, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Seat belts:front:retractorApr 11, 2001 · NHTSA campaign 01V119000 · 161,682 vehicles

Model years: 1999

Problem: Vehicle description: certain van, wagon, pickup trucks, passenger and sport utility vehicles, fail to comply with requirements of fmvss no. 209, "seat belt assemblies." the front seat belt retractor may not comply with the requirements of the standard.

Risk: If the retractor does not work properly, it will not adequately protect occupants in the event of a crash.

Fix: Dealers will replace the seat belt retractor. Owner notification began august 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Seat belts:integrated child seatJul 18, 1996 · NHTSA campaign 96V136000 · 200 vehicles

Model years: 1996

Problem: The bolts which secure the integrated child seat modules to the seat frame can break.

Risk: In the event of a vehicle accident, the child seat may not provide adequate protection to the occupant.

Fix: Dealers will replace the integrated child seat module bolts.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at 45 MPH, she crashed into the rear of a stopped Tesla, which crashed into another unknown vehicle. The floor air bag deployed and struck her knees. The driver's side air bag deployed. The passenger-side…

Received Jun 23, 2025 · NHTSA complaint 11668520

On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly…

Received Aug 9, 2023 · NHTSA complaint 11537527

Since I bought this vehicle from A from a used dealer as is, the passenger restraint indicator on the dashboard comes on and off, the tire pressure warning indicator, even after proper inflation will not turn off and the passenger head restraint popped out forward almost a year ago.

Received Feb 16, 2023 · NHTSA complaint 11507725

Last month when driving my van started to stall when driving came to a stop at a light and the engine jerked, light turned green started to drive and it wouldn't go over 30 then all of a sudden it speeded up and the started making a weird sound pulled, off into a parking lot wasn't able to get it…

Received Nov 29, 2022 · NHTSA complaint 11495364

The contact owns a 2016 Chrysler Town and Country. The contact stated that while attempting to strap the car seat into the 3rd row seat belt, the buckle failed to attach. The contact stated that an internal piece was missing. The dealer was notified of the failure and the contact was informed that…

Received Sep 28, 2022 · NHTSA complaint 11486973

Frequently asked questions

Do all Chrysler Town AND Countrys have seat belts problems?

No. NHTSA has 179 owner complaints about seat belts for the Chrysler Town AND Country. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chrysler Town AND Country seat belts?

Yes: 4 safety recalls list seat belts. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

What do owners say about seat belts problems on the Chrysler Town AND Country?

The most frequent phrase is “seat belt”, in 93 of 179 complaints, followed by “third row” (16).

Other Chrysler Town AND Country problems

See all Chrysler Town AND Country problems.