Chrysler Town AND Country Suspension Problems
Owners have filed 299 complaints with NHTSA about suspension problems on the Chrysler Town AND Country across 22 model years. The 1996 model year has the most (38). The words owners use most often: “strut tower” (16% of reports).
- 299suspension complaints
- —median miles at failure
- 9mention a crash
- 4mention an injury
- 3related recalls
- $970typical repair cost reported by owners
- 28%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Strut tower: mentioned in 49 of 299 complaints (16%)
- Noise front: mentioned in 32 of 299 complaints (11%)
- Sway bar: mentioned in 24 of 299 complaints (8%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical suspension repair on the Chrysler Town AND Country at $970, and half of them between $710 and $1,350.
Based on 10 NHTSA complaints about this problem alone that state a repair bill or quote (2002–2021), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do suspension problems happen?
Based on 191 complaints that reported the odometer reading.
How serious are the reports?
Of 299 complaints, 9 mention a crash, 1 a fire, 4 an injury.
Chrysler Town AND Country suspension complaints by model year
| Model year | Suspension complaints | Share of that year | Median miles |
|---|---|---|---|
| 2016 Town AND Country | 2 | 0% | 76,000 |
| 2015 Town AND Country | 6 | 2% | 12,500 |
| 2014 Town AND Country | 3 | 0% | 65,000 |
| 2013 Town AND Country | 2 | 0% | 43,000 |
| 2012 Town AND Country | 7 | 1% | 46,500 |
| 2011 Town AND Country | 8 | 1% | 16,563 |
| 2010 Town AND Country | 10 | 1% | 54,000 |
| 2009 Town AND Country | 4 | 1% | 67,709 |
| 2008 Town AND Country | 25 | 1% | 50,500 |
| 2007 Town AND Country | 4 | 2% | 48,097 |
| 2006 Town AND Country | 8 | 2% | 68,971 |
| 2005 Town AND Country | 25 | 3% | 50,000 |
| 2004 Town AND Country | 7 | 4% | 64,918 |
| 2003 Town AND Country | 11 | 4% | 24,000 |
| 2002 Town AND Country | 17 | 4% | 74,000 |
| 2001 Town AND Country | 29 | 6% | 60,111 |
| 2000 Town AND Country | 22 | 7% | 80,000 |
| 1999 Town AND Country | 32 | 9% | 100,000 |
| 1998 Town AND Country | 18 | 6% | 98,125 |
| 1997 Town AND Country | 18 | 5% | 101,000 |
| 1996 Town AND Country | 38 | 4% | 107,293 |
| 1995 Town AND Country | 3 | 5% | 34,703 |
When owners reported it
Related recalls (3)
Suspension:rear:axle:non-powered axle assembly
Model years: 2008, 2009, 2010
Problem: Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Risk: Failure of the rear axle may increase the risk of a crash.
Fix: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Suspension:rear
Model years: 2012
Problem: Chrysler is recalling certain model year 2012 town and country and dodge grand caravan vehicles manufactured from november 15, 2011, through november 21, 2011. Some vehicles may be equipped with right rear hub and bearing assemblies that were not fully machined.
Risk: This could result in a decrease in durability, which may lead to wheel separation, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the right rear hub and bearing assembly, free of charge. The safety recall began on april 27, 2012. Owners may contact chrysler at 1-800-853-1403.
Suspension:front:control arm:lower arm
Model years: 2001
Problem: Vehicle description: minivans. The lower control arm pivot bolt could fracture.
Risk: If the bolt fractures, the lower control arm could separate from the crossmember, causing a loss of vehicle control.
Fix: Dealers will replace the left and right lower control arm bolts and nuts. Owner notification began april 30, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
eLECTRICAL ISSUSES ILLINOIS AND INDIANNA POLICE RPORTS VEHICLE SHUT DOWN ON THE ROAD
Having to have a new oil cooling housing replaced at 94,102 miles. Also had to change out front struts around 87,000 miles
So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop
Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing…
The contact's mother owned a 2014 Chrysler Town and Country modified adaptive wheelchair vehicle. The contact stated while driving at various speeds, he smelled a strong burning odor inside the cabin of the vehicle. Additionally, the contact stated while the vehicle was parked, he noticed that…
Frequently asked questions
Do all Chrysler Town AND Countrys have suspension problems?
No. NHTSA has 299 owner complaints about suspension for the Chrysler Town AND Country. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Chrysler Town AND Country suspension?
Yes: 3 safety recalls list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix suspension problems on the Chrysler Town AND Country?
Owners report a typical cost of $970 (half paid between $710 and $1,350), from 10 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about suspension problems on the Chrysler Town AND Country?
The most frequent phrase is “strut tower”, in 49 of 299 complaints, followed by “noise front” (32).
Other Chrysler Town AND Country problems
- Electrical System problems (5,188)
- Air Bags problems (1,812)
- Engine problems (1,334)
- Power Train problems (1,165)
- Steering problems (1,008)
- Engine and Engine Cooling problems (637)
- Service Brakes, Hydraulic problems (599)
- Structure problems (559)
See all Chrysler Town AND Country problems.