2003 Jeep Grand Cherokee Seats Problems

Source: NHTSA · Updated Jul 9, 2026 · 65 complaints analyzed

Owners have filed 65 complaints with NHTSA about seats problems on the 2003 Jeep Grand Cherokee, 9% of all complaints for this model year. Half of the reports with a mileage happened before 98,250 miles. The words owners use most often: “seat heater” (23% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Seat heater: mentioned in 15 of 65 complaints (23%)
  • Drivers side: mentioned in 8 of 65 complaints (12%)
  • Seats front assembly: mentioned in 6 of 65 complaints (9%)

At what mileage do seats problems happen?

Based on 54 complaints that reported the odometer reading.

Under 10k miles2 · 4%
10k–25k miles2 · 4%
25k–50k miles4 · 7%
50k–75k miles8 · 15%
75k–100k miles13 · 24%
100k–150k miles17 · 31%
150k+ miles8 · 15%

How serious are the reports?

Of 65 complaints, 1 mention a crash, 7 a fire, 8 an injury.

Jeep Grand Cherokee seats complaints by model year

Peak: 2014, with 339 complaints
1995: 419951996: 51997: 121998: 919981999: 912000: 1802001: 13120012002: 912003: 652004: 14920042005: 202006: 52008: 320082009: 12010: 12011: 1120112012: 122013: 572014: 33920143392015: 3152016: 112017: 2020172018: 432019: 102020: 120202021: 52022: 122023: 520232024: 42025: 1

n = 1,613 complaints · Source: NHTSA

When owners reported it

Peak: 2011, with 10 complaints
2003: 3200332005: 112006: 6200662007: 772008: 2200822009: 772010: 7201072011: 10102012: 3201232013: 992014: 4201442015: 222016: 1201612020: 222023: 120231

n = 65 complaints · Source: NHTSA

Related recalls (2)

Seats:front assembly:seat heater/coolerApr 9, 2009 · NHTSA campaign 09V117000 · 103,409 vehicles

Problem: Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.

Risk: Overheating could potentially cause a fire or injury.

Fix: Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1-800-853-1403.

Seats:front assembly:seat heater/coolerJun 7, 2006 · NHTSA campaign 06V197000 · 111,687 vehicles

Problem: On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.

Risk: Overheating could potentially cause a fire.

Fix: Dealers will replace the heated seat elements. The recall began on july 24, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since…

Received Jun 21, 2023 · NHTSA complaint 11528042

Driver's seat frame/bracket broke in front of driver's seat, allowing the driver seat to lean detach from the floorboard and move backward toward the rear seats. When researching this specific issue, it seems that this is a common issue and is an obvious safety defect. If the driver seat frame…

Received Oct 19, 2020 · NHTSA complaint 11365224

Front seat brackets for power seats snapped and separated causing seat to no longer be attached to floor. Seat wobbles from side to side especially in curves and turning. Renders seatbelts useless in an accident.

Received Jan 19, 2020 · NHTSA complaint 11300269
Jeep Grand Cherokee
Jeep Grand Cherokee (WL) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2003 Jeep Grand Cherokees have seats problems?

No. NHTSA has 65 owner complaints about seats for the 2003 Jeep Grand Cherokee (9% of the 762 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2003 Jeep Grand Cherokee seats?

Yes: 2 safety recalls list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do seats problems start?

The median reported mileage is 98,250 miles: half of the reports with a mileage came before that.

What do owners say about seats problems on the 2003 Jeep Grand Cherokee?

The most frequent phrase is “seat heater”, in 15 of 65 complaints, followed by “drivers side” (8).

Other 2003 Jeep Grand Cherokee problems

See all 2003 Jeep Grand Cherokee problems or seats problems across all Grand Cherokee years.