2014 Jeep Grand Cherokee Seats Problems
Owners have filed 339 complaints with NHTSA about seats problems on the 2014 Jeep Grand Cherokee, 14% of all complaints for this model year. Half of the reports with a mileage happened before 75,000 miles. The words owners use most often: “headrest deployed” (27% of reports).
- 339seats complaints
- 75,000median miles at failure
- 2mention a crash
- 39mention an injury
- 0related recalls
- $1,000typical repair cost reported by owners
- 30%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Headrest deployed: mentioned in 91 of 339 complaints (27%)
- Head rest: mentioned in 69 of 339 complaints (20%)
- Passenger seat: mentioned in 53 of 339 complaints (16%)
- Side active: mentioned in 29 of 339 complaints (9%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical seats repair on the 2014 Jeep Grand Cherokee at $1,000, and half of them between $880 and $1,100.
Based on 17 NHTSA complaints about this problem alone that state a repair bill or quote (2017–2025), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do seats problems happen?
Based on 247 complaints that reported the odometer reading.
How serious are the reports?
Of 339 complaints, 2 mention a crash, 2 a fire, 39 an injury.
Jeep Grand Cherokee seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Grand Cherokee | 1 | 1% | — |
| 2024 Grand Cherokee | 4 | 2% | 8,000 |
| 2023 Grand Cherokee | 5 | 1% | 13,741 |
| 2022 Grand Cherokee | 12 | 5% | 29,200 |
| 2021 Grand Cherokee | 5 | 1% | 158,000 |
| 2020 Grand Cherokee | 1 | 0% | — |
| 2019 Grand Cherokee | 10 | 3% | 31,300 |
| 2018 Grand Cherokee | 43 | 5% | 46,360 |
| 2017 Grand Cherokee | 20 | 5% | 39,058 |
| 2016 Grand Cherokee | 11 | 4% | 71,000 |
| 2015 Grand Cherokee | 315 | 23% | 69,145 |
| 2014 Grand Cherokee | 339 | 14% | 75,000 |
| 2013 Grand Cherokee | 57 | 7% | 80,500 |
| 2012 Grand Cherokee | 12 | 1% | 98,000 |
| 2011 Grand Cherokee | 11 | 1% | 88,500 |
| 2010 Grand Cherokee | 1 | 1% | 114,000 |
| 2009 Grand Cherokee | 1 | 1% | — |
| 2008 Grand Cherokee | 3 | 0% | 121,000 |
| 2006 Grand Cherokee | 5 | 0% | 55,250 |
| 2005 Grand Cherokee | 20 | 1% | 14,000 |
| 2004 Grand Cherokee | 149 | 12% | 85,000 |
| 2003 Grand Cherokee | 65 | 9% | 98,250 |
| 2002 Grand Cherokee | 91 | 6% | 98,411 |
| 2001 Grand Cherokee | 131 | 15% | 100,000 |
| 2000 Grand Cherokee | 180 | 12% | 116,250 |
| 1999 Grand Cherokee | 91 | 6% | 110,000 |
| 1998 Grand Cherokee | 9 | 1% | 113,364 |
| 1997 Grand Cherokee | 12 | 1% | 108,934 |
| 1996 Grand Cherokee | 5 | 1% | 175,500 |
| 1995 Grand Cherokee | 4 | 1% | — |
When owners reported it
Related recalls (0)
No safety recall lists seats for the 2014 Jeep Grand Cherokee. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
On 10/10/26 I was struck in the neck and back of head from the headrest on the passenger seat as my wife was driving on us 41 there was no collision.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the front passengerâs side active head restraint inadvertently deployed without an impact. The front seat passenger was not injured. The vehicle was taken to the dealer, where it was…
engine transmission motor mount backup camera fuel pump headlights dash cluster radio mirrors inside mirrors tailgate latch seat belt climate control engine light transmission shifter
Frequently asked questions
Do all 2014 Jeep Grand Cherokees have seats problems?
No. NHTSA has 339 owner complaints about seats for the 2014 Jeep Grand Cherokee (14% of the 2,381 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2014 Jeep Grand Cherokee seats?
No recall currently lists seats for this vehicle.
At what mileage do seats problems start?
The median reported mileage is 75,000 miles: half of the reports with a mileage came before that.
How much does it cost to fix seats problems on the 2014 Jeep Grand Cherokee?
Owners report a typical cost of $1,000 (half paid between $880 and $1,100), from 17 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about seats problems on the 2014 Jeep Grand Cherokee?
The most frequent phrase is “headrest deployed”, in 91 of 339 complaints, followed by “head rest” (69).
Other 2014 Jeep Grand Cherokee problems
- Electrical System problems (484)
- Power Train problems (475)
- Engine problems (408)
- Service Brakes problems (253)
- Air Bags problems (210)
- Seat Belts problems (187)
- Fuel/propulsion System problems (124)
- Vehicle Speed Control problems (104)
See all 2014 Jeep Grand Cherokee problems or seats problems across all Grand Cherokee years.