2004 Jeep Grand Cherokee Seats Problems
Owners have filed 149 complaints with NHTSA about seats problems on the 2004 Jeep Grand Cherokee, 12% of all complaints for this model year. Half of the reports with a mileage happened before 85,000 miles. The words owners use most often: “driver seat” (30% of reports).
- 149seats complaints
- 85,000median miles at failure
- 2mention a crash
- 10mention an injury
- 2related recalls
- $1,350typical repair cost reported by owners
- 30%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Driver seat: mentioned in 45 of 149 complaints (30%)
- Seats front assembly: mentioned in 11 of 149 complaints (7%)
- Heater cooler: mentioned in 11 of 149 complaints (7%)
- Bracket broke: mentioned in 9 of 149 complaints (6%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical seats repair on the 2004 Jeep Grand Cherokee at $1,350, and half of them between $960 and $1,600.
Based on 10 NHTSA complaints about this problem alone that state a repair bill or quote (2007–2012), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do seats problems happen?
Based on 114 complaints that reported the odometer reading.
How serious are the reports?
Of 149 complaints, 2 mention a crash, 13 a fire, 10 an injury.
Jeep Grand Cherokee seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Grand Cherokee | 1 | 1% | — |
| 2024 Grand Cherokee | 4 | 2% | 8,000 |
| 2023 Grand Cherokee | 5 | 1% | 13,741 |
| 2022 Grand Cherokee | 12 | 5% | 29,200 |
| 2021 Grand Cherokee | 5 | 1% | 158,000 |
| 2020 Grand Cherokee | 1 | 0% | — |
| 2019 Grand Cherokee | 10 | 3% | 31,300 |
| 2018 Grand Cherokee | 43 | 5% | 46,360 |
| 2017 Grand Cherokee | 20 | 5% | 39,058 |
| 2016 Grand Cherokee | 11 | 4% | 71,000 |
| 2015 Grand Cherokee | 315 | 23% | 69,145 |
| 2014 Grand Cherokee | 339 | 14% | 75,000 |
| 2013 Grand Cherokee | 57 | 7% | 80,500 |
| 2012 Grand Cherokee | 12 | 1% | 98,000 |
| 2011 Grand Cherokee | 11 | 1% | 88,500 |
| 2010 Grand Cherokee | 1 | 1% | 114,000 |
| 2009 Grand Cherokee | 1 | 1% | — |
| 2008 Grand Cherokee | 3 | 0% | 121,000 |
| 2006 Grand Cherokee | 5 | 0% | 55,250 |
| 2005 Grand Cherokee | 20 | 1% | 14,000 |
| 2004 Grand Cherokee | 149 | 12% | 85,000 |
| 2003 Grand Cherokee | 65 | 9% | 98,250 |
| 2002 Grand Cherokee | 91 | 6% | 98,411 |
| 2001 Grand Cherokee | 131 | 15% | 100,000 |
| 2000 Grand Cherokee | 180 | 12% | 116,250 |
| 1999 Grand Cherokee | 91 | 6% | 110,000 |
| 1998 Grand Cherokee | 9 | 1% | 113,364 |
| 1997 Grand Cherokee | 12 | 1% | 108,934 |
| 1996 Grand Cherokee | 5 | 1% | 175,500 |
| 1995 Grand Cherokee | 4 | 1% | — |
When owners reported it
Related recalls (2)
Seats:front assembly:seat heater/cooler
Problem: Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.
Risk: Overheating could potentially cause a fire or injury.
Fix: Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1-800-853-1403.
Seats:front assembly:seat heater/cooler
Problem: On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.
Risk: Overheating could potentially cause a fire.
Fix: Dealers will replace the heated seat elements. The recall began on july 24, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Front seat frame broken.. Causing seat to move from track mounting that is bolted to floor causing driver to be able to lose control of vehicle and in cause of accident causing serious injury and or death.
The driver seat wobbles and shifts within the seat itself not the bolts that hold the seat bracket down. I believe it is the inside base of the seat. I fear that if an accident were to occur if the seat will stay mounted to the vehicle.
The drivers seat mounting bracket (front, left) has broken during normal use 8 times.the part was welded back together each time so far. Today, 3 or the 4 mounting brackets broke at once while i was getting into the vehicle, the 2 rear brackets and the same front bracket that typically snaps. This…
Frequently asked questions
Do all 2004 Jeep Grand Cherokees have seats problems?
No. NHTSA has 149 owner complaints about seats for the 2004 Jeep Grand Cherokee (12% of the 1,295 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2004 Jeep Grand Cherokee seats?
Yes: 2 safety recalls list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do seats problems start?
The median reported mileage is 85,000 miles: half of the reports with a mileage came before that.
How much does it cost to fix seats problems on the 2004 Jeep Grand Cherokee?
Owners report a typical cost of $1,350 (half paid between $960 and $1,600), from 10 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about seats problems on the 2004 Jeep Grand Cherokee?
The most frequent phrase is “driver seat”, in 45 of 149 complaints, followed by “seats front assembly” (11).
Other 2004 Jeep Grand Cherokee problems
See all 2004 Jeep Grand Cherokee problems or seats problems across all Grand Cherokee years.