2013 Jeep Grand Cherokee Seats Problems

Source: NHTSA · Updated Sep 29, 2026 · 57 complaints analyzed

Owners have filed 57 complaints with NHTSA about seats problems on the 2013 Jeep Grand Cherokee, 7% of all complaints for this model year. Half of the reports with a mileage happened before 80,500 miles. The words owners use most often: “active head” (25% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Active head: mentioned in 14 of 57 complaints (25%)
  • Passenger headrest: mentioned in 9 of 57 complaints (16%)
  • Deployed without: mentioned in 7 of 57 complaints (12%)
  • Restraint ahr: mentioned in 5 of 57 complaints (9%)

At what mileage do seats problems happen?

Based on 33 complaints that reported the odometer reading.

Under 10k miles2 · 6%
10k–25k miles1 · 3%
25k–50k miles5 · 15%
50k–75k miles5 · 15%
75k–100k miles8 · 24%
100k–150k miles12 · 36%
150k+ miles0 · 0%

How serious are the reports?

Of 57 complaints, 1 mention a crash, 1 a fire, 12 an injury.

Jeep Grand Cherokee seats complaints by model year

Peak: 2014, with 339 complaints
1995: 419951996: 51997: 121998: 919981999: 912000: 1802001: 13120012002: 912003: 652004: 14920042005: 202006: 52008: 320082009: 12010: 12011: 1120112012: 122013: 572014: 33920143392015: 3152016: 112017: 2020172018: 432019: 102020: 120202021: 52022: 122023: 520232024: 42025: 1

n = 1,613 complaints · Source: NHTSA

When owners reported it

Peak: 2021, with 10 complaints
2016: 3201632017: 2201722018: 7201872019: 7201972020: 9202092021: 102021102022: 2202222023: 9202392024: 3202432025: 3202532026: 220262

n = 57 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists seats for the 2013 Jeep Grand Cherokee. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

On August 17, 2026, while my wife was driving our 2013 Jeep Grand Cherokee SRT8 under normal conditions, the front passenger Active Head Restraint (AHR/headrest) suddenly and violently deployed without any collision, impact, or other apparent triggering event. I was seated in the front passenger…

Received Aug 19, 2026 · NHTSA complaint 11758031

Active head restraint deployed on drivers side while auto was moving in parking lot. This unexpected event made the driver come to a sudden stop. There was no impacts of this vehicle into any object. No injury to the driver in the parking lot but is pssible injury to driver and other in the parking…

Received Jan 7, 2026 · NHTSA complaint 11709447

Hello, I am reporting failure on the 2013 Jeep Grand Cherokee in which the drivers side headrest activated while the vehicle was not in operation and not involved in any accident. The active head restraint had activated while the vehicle was parked and in a non-running condition. No accident…

Received Aug 21, 2025 · NHTSA complaint 11682227
Jeep Grand Cherokee
Jeep Grand Cherokee (WL) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2013 Jeep Grand Cherokees have seats problems?

No. NHTSA has 57 owner complaints about seats for the 2013 Jeep Grand Cherokee (7% of the 804 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2013 Jeep Grand Cherokee seats?

No recall currently lists seats for this vehicle.

At what mileage do seats problems start?

The median reported mileage is 80,500 miles: half of the reports with a mileage came before that.

What do owners say about seats problems on the 2013 Jeep Grand Cherokee?

The most frequent phrase is “active head”, in 14 of 57 complaints, followed by “passenger headrest” (9).

Other 2013 Jeep Grand Cherokee problems

See all 2013 Jeep Grand Cherokee problems or seats problems across all Grand Cherokee years.